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KMID : 0377220010260010072
Medical Journal of Chosun Univercity
2001 Volume.26 No. 1 p.72 ~ p.79
Analysis of internet-based medical consultations
Kim Young-Jo

Park Hong-Pyo
Chung Byoung-Soo
Choi Kyu-Cherl
Abstract
Background and Objectives: Telemedicine uses computer and telecommunication technologies to provide medical information and services. Telemedicine can be useful in any situation in which there is a physical barrier between the doctor and the patient. We analyzed medical consultations from Chosun University Hospital is home page (http://hosp.chosun.ac.kr) to find problems on the home page and to offer high quality medical information services.
Methods : We collected 544 queries of medical consultation on our home page from May 1998 to May 1999. From medical consultation data on the internet web site of Chosun University Hospital, consulted documents were analyzed with regard to medical department, patients¡¯ age, consultation by attorney, and dermatologic consultations.

Results : The telemedicine system is a relatively satisfactory method to both patients and physicians due to easier access and almost rea1-time medical consultation through the world wide web. But several problems should be solved to provide a more effective and lawful telemedicine environment.

Conclusion : As a consequence to analyzed medical consultations on our home page, there were several problems in our store-and-forwarding system. To establish an effective telemedicine system, we have to prepare protocols to receive sufficient information and patients have to send digital images to make help an accurate diagnosis. Also problems of liability, reimbursement and coordinated national policy need to be solved.
KEYWORD
internet, medical consultations, telemedicine
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